Information Technology
We empower IT companies with cutting-edge solutions — from cloud infrastructure and cybersecurity to AI-driven automation and DevOps transformation. Our deep technology expertise helps IT organizations stay ahead of the curve and deliver exceptional value to their clients.
What does Masarrati build for information technology?
Masarrati builds software for technology companies and enterprise IT functions: multi-tenant SaaS platforms, internal developer portals, API and integration layers, DevOps and CI/CD tooling, cloud migration work, and AI features added to existing products. Engineering is delivered as sprints with working software, and the code, infrastructure definitions and documentation are handed to your team at the end.
Why This Matters
Technology organisations rarely fail for lack of ideas. They fail because release cycles slow, environments drift apart, integration debt accumulates and the people who understood the original decisions leave. The engineering that fixes this is unglamorous: contracts between systems, environments defined in code, tests that run on every commit, and architecture decisions written down. It is also what determines whether a product can still be changed in three years.
Standards We Build To
- ISO/IEC 27001 information security management
- SOC 2 Trust Services Criteria for SaaS providers
- GDPR, alongside regional regimes such as the UAE PDPL and India's DPDP Act
- WCAG 2.1 AA accessibility requirements for customer-facing products
- PCI DSS where payment card data is processed
- OWASP Application Security Verification Standard
What We Offer
Capabilities
Multi-Tenant SaaS Platforms
Tenant isolation, entitlement checks, metered usage and subscription billing designed before the first schema, because retrofitting tenancy into a single-tenant product is close to a rewrite.
Platform and Developer Tooling
Internal developer portals, service catalogues, scaffolding templates and self-service environments that let product teams ship without raising a ticket for every deployment.
CI/CD and Infrastructure as Code
Pipelines and environments defined in Terraform and version control, with dependency scanning, static analysis and policy checks running as build stages rather than pre-release audits.
Enterprise Integration Layers
REST and GraphQL contracts, event streams and legacy protocol adapters that connect ERP, CRM and core systems, with retries, idempotency and reconciliation built in.
Legacy Modernisation
Monoliths decomposed behind a routing facade so capabilities move to new services one at a time, with characterisation tests capturing behaviour before anything is rewritten.
Embedded AI Capabilities
Retrieval pipelines, agent workflows and model abstraction layers added to existing products, with evaluation sets and guardrails so behaviour can be measured rather than assumed.
Where This Gets Used
- Software vendor: an internal tool rebuilt as a multi-tenant SaaS product with billing, roles and audit logs
- Enterprise IT function: an integration layer replacing nightly file transfers between ERP, HR and access control systems
- Scale-up engineering team: CI/CD pipelines and infrastructure as code replacing manually configured environments
- Established product company: a monolith decomposed into services so teams release without a shared code freeze
- Managed service provider: a customer portal with self-service provisioning, usage reporting and ticket integration
How We Deliver
Technical Assessment
We review the codebase, environments, pipelines and integration debt before proposing a target architecture
Thin Slice
A working path through the riskiest part of the system is deployed early to test assumptions
Sprint Delivery
Two-week increments end in software running in your environment, with burndown, defect and coverage reporting
Transfer
Architecture decision records, runbooks and knowledge transfer sessions so your engineers can extend the work
Related Services
How We Help
Strategy Consulting
Tailored IT strategy aligned with your business goals for maximum digital impact.
- Business goal alignment with technology roadmap
- Technology stack assessment and recommendation
- Digital transformation planning
Custom Software Development
Bespoke software solutions engineered to solve your unique business challenges.
- Full-cycle software development
- Requirements analysis and system design
- Agile development methodology
Software Product Development
End-to-end product development from ideation to market launch and beyond.
- Product ideation and validation
- MVP development and rapid prototyping
- User experience design
Dedicated Development Team
Extend your team with skilled developers who integrate seamlessly into your workflow.
- Pre-vetted senior developers
- Flexible team scaling
- Seamless integration with your workflow
Software Outsourcing
Cost-effective development with world-class quality and reliable delivery.
- Cost optimisation through offshore delivery
- Structured development processes
- Regular progress reporting
Project Rescue
Recover failing projects with expert intervention and strategic course correction.
- Comprehensive project audit
- Root cause analysis
- Code quality assessment and refactoring
Common Questions
Frequently Asked Questions
What IT services does Masarrati offer?
Custom software development, cloud migration, DevOps automation, AI/ML solutions, cybersecurity, API development, and managed infrastructure services. Masarrati serves as a full-stack technology partner.
How do you handle enterprise-scale IT projects?
Through dedicated cross-functional teams, agile methodology, clear governance structures, regular stakeholder reviews, risk management frameworks, and enterprise architecture planning aligned with business objectives.
What is digital transformation and how do you approach it?
Digital transformation modernizes business processes through technology. Masarrati takes a phased approach: assess current state, identify high-impact opportunities, build MVPs, measure results, and scale what works.
Can you augment our existing IT team?
Yes. Masarrati provides dedicated developers, architects, DevOps engineers, and QA specialists who integrate with your workflows. They work your hours, use your tools, and attend your standups.
How do you ensure project delivery on time and budget?
Through fixed sprint cycles, transparent backlog management, early risk identification, weekly progress reports, and contractual milestone deliverables. If scope changes, we renegotiate transparently rather than cutting corners.
What technology stacks does Masarrati work in?
Predominantly JavaScript and TypeScript with React, Next.js and Node.js for interfaces and services, Python for data and AI work, and Java or .NET where an existing enterprise estate calls for it. Data sits in PostgreSQL, MongoDB or managed cloud equivalents, with Kafka or managed queues for events. Infrastructure runs on AWS, Azure or Google Cloud, defined in Terraform and deployed through containers.
Will Masarrati run our infrastructure after the project?
No, not by default. Cloud accounts, repositories and monitoring tools are registered to your organisation throughout, and we hand over infrastructure code, dashboards, alert rules and runbooks so your team can operate the platform. Where you want engineering continuity for feature work, upgrades or incident support, that is agreed as a separate scoped engagement with defined hours and responsibilities, rather than an open-ended operational dependency.
How do you handle security review from our enterprise customers?
By building what those reviews ask for before they arrive: single sign-on through SAML or OIDC, SCIM provisioning, role hierarchies with delegated administration, exportable audit logs, configurable retention and a clear data residency answer. Delivery runs under ISO 27001 certified processes, so access control, change records and vetting evidence already exist. Questionnaires then become a documentation exercise rather than an engineering scramble while procurement waits.
Can you take over a codebase built by another team?
Yes, and it starts with an audit rather than a sprint. We read the code, tests, pipelines and infrastructure, then report what is sound, what needs replacing and what is undocumented, with evidence. Stabilisation comes before new features: a working build, restored environments and a repeatable deployment. Remaining scope is then re-estimated from the code that actually exists rather than from the original plan.
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