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Application Development

Application Maintenance

Keep your applications in peak condition with our proactive maintenance services. We handle bug fixes, security updates, performance tuning, and feature enhancements so you can focus on your core business while we ensure your technology runs smoothly.

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What is Application Maintenance?

Application maintenance is proactive servicing of software to keep it secure, stable, and performant. It encompasses preventive, corrective, adaptive, and perfective maintenance along with security audits, patching, and technology upgrades so you can focus on core business while your technology runs smoothly.

Engineering Targets

Figures below are the benchmarks we design and test against on this type of build. They are targets, not a warranty — what your platform actually achieves depends on your data, scale and integration surface, and we agree the numbers that matter with you before work starts.

Severity-based
Fix turnaround targets agreed upfront
Monthly
Standard patch and dependency cycle
Regression suite
Extended with every defect fixed
ISO 27001
Certified change and access controls

Why This Matters

Unmaintained software decays quietly. Libraries fall out of support, small defects accumulate and one day an upgrade is no longer possible without a rebuild. Steady maintenance keeps that from happening: fixes at source, patches on a schedule and upgrades taken in small steps while they are still cheap.

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FEATURES

What You Get

Capabilities

Defect Triage and Resolution

Reported faults reproduced, classified by impact and fixed at source, with regression tests added so the same defect does not return in a later release.

Security Patching

Operating system, runtime and library patches applied on a defined cycle, with out-of-band fixes when a critical advisory affects a component you actually run.

Dependency and Version Upgrades

Framework, database and package upgrades planned and tested in a lower environment, so you stay on supported versions without a disruptive jump every few years.

Technical Debt Reduction

A visible backlog of debt items sized and scheduled alongside fixes, so refactoring competes for time on evidence rather than being deferred indefinitely.

Small Enhancements

Minor changes, report tweaks and configuration work handled within the maintenance stream, so routine requests do not need a new project each time.

Compliance and Audit Support

Evidence packs, patch records and access reviews maintained continuously under an ISO 27001 certified process, so audits draw on existing records rather than a scramble.

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PROCESS

Our Approach

How We Deliver

01

Codebase Intake

We review the code, tests and deployment path before accepting maintenance responsibility.

02

Backlog Triage

Defects, patches and debt items ranked together by impact and effort.

03

Fix and Verify

Changes made with tests, reviewed, then released through your change process.

04

Preventive Cycle

Regular patch and upgrade windows, so version drift never becomes a rebuild.

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Real-World Applications

Use Cases

Clearing a backlog of known defects on a platform that has outgrown its original team.

Keeping a payment or health application on supported library versions for regulatory reasons.

Scheduled patching and upgrade windows for systems with strict change control requirements.

Ongoing bug fixing for a product whose in-house developers now work on newer builds.

Major framework version upgrades broken into tested stages instead of one risky migration.

Technology Stack

AWSAWSDockerDockerJenkinsJenkinsGitGitDatadogDatadogLinuxLinuxPythonPythonNode.jsNode.js

Common Questions

Frequently Asked Questions

What is the difference between custom and off-the-shelf software?

Custom software is built specifically for your business processes and scales with you. Off-the-shelf is faster to deploy but requires workarounds. Masarrati builds custom solutions when your needs outgrow generic tools.

How do you handle application modernization?

Masarrati uses a phased approach: assess the current architecture, identify technical debt, create a modernization roadmap, then migrate incrementally — re-platforming, re-architecting, or rebuilding as needed.

Do you build cross-platform mobile applications?

Yes. Masarrati builds native iOS/Android apps and cross-platform apps using React Native and Flutter. The choice depends on performance requirements, budget, and target platforms.

What is your approach to application integration?

Masarrati uses APIs, webhooks, message queues, and ETL pipelines to connect disparate systems. We support REST, GraphQL, gRPC, and enterprise middleware like MuleSoft and Apache Kafka.

How do you ensure application performance at scale?

Through load testing, auto-scaling infrastructure, CDN deployment, database optimization, caching strategies, and continuous performance monitoring with tools like Datadog and New Relic.

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Ready to get started?

Let's Build Together

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