Neo Basket
Instant Grocery & Essentials Delivery Platform
Neo Basket is an instant commerce platform we engineered to deliver groceries and daily essentials within 10–15 minutes of order placement. The system orchestrates a network of dark stores (micro-fulfillment centers), real-time inventory, a fleet of riders with live GPS tracking, and a consumer app that makes the entire experience feel effortless. From product browse to doorstep delivery, every step is optimized for speed — intelligent order batching, predictive stock replenishment, and route optimization keep the promise of instant delivery even during peak demand.
The Challenge
What We Faced
The client wanted to enter the instant delivery space in a competitive market where customers expect groceries at their door within minutes, not hours. They needed infrastructure to manage dozens of dark stores with hyperlocal inventory, coordinate a fleet of delivery riders in real time, handle demand surges without stockouts, and provide an app experience smooth enough to convert first-time users into repeat customers — all while keeping unit economics viable at scale.
Our Solution
How We Solved It
We built a three-sided platform: a consumer app for browsing and ordering, a picker app for dark-store staff to fulfill orders in under 2 minutes, and a rider app with turn-by-turn navigation and delivery confirmation. The backend runs an order orchestration engine that assigns each order to the optimal dark store based on stock availability and rider proximity, then batches nearby deliveries for route efficiency. Inventory syncs in real time — every pick, restock, and return updates counts instantly across the system. A demand forecasting module predicts SKU-level needs per store per hour, triggering auto-replenishment from central warehouses. The admin dashboard gives operations teams live visibility into store performance, rider utilization, SLA compliance, and delivery heatmaps.
Outcomes
Key Results
Technology Stack
Our Expertise
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